Sisters Caribbean Cuisine
|General Manager
Highlights
Oversaw daily operations across front-of-house and back-of-house, ensuring seamless service, consistent food quality, and exceptional guest experiences.
Led recruitment, onboarding, and training processes, cultivating a cohesive team culture that emphasized service excellence and operational efficiency.
Negotiated and executed catering contracts valued up to $10K, coordinating event logistics, menu customization, and client satisfaction.
Developed and implemented social media strategies for Instagram and Threads while actively managing Google and Yelp business profiles to drive engagement and maintain a strong online reputation.
Conducted comprehensive inventory management for food, beverage, and service supplies, optimizing stock levels to balance cost control, minimize waste, and support business needs.